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We all hope we will never have to actually use the benefits our auto insurance policy offers. For some of us, however, there will come a time where an auto insurance claim will have to be placed. To remain effectual during this overwhelming time, here is a guide on how to file your necessary claims.

  • Call your agent - Agents are there to help you make the process as painless as possible. The agent will do most of the paperwork and claims coordination and you can be confident in the fact that it will be done correctly. You agent will walk you through explaining how the accident happened and file the paperwork for you.
  • Call your toll free claims number if your agent is unavailable - A company representative will be on the line to help you through the process. If you want your agent to update and communicate any further requirements, be sure to let the insurance company know so they can put this information in the system.
  • Make sure you have all pertinent information with you - You will need your policy number, the insurance and contact information of any other person involved in the claim, the details of the event that caused the claim, the details of the event that caused the claim, police reports, and pictures. If you were not there when the accident happened, be sure to have all the information about how you found the car and the damage. Keep a copy of the claim and any supporting documents for your records.

Write down all details about the incident and take pictures as soon as you can. You can hold on to this record in the event that questions arise in the future that you cannot remember. Taking pictures is the best way to document the facts of your claim. Always be sure to divulge all information to you agent about you claim. They will be sure to provide all the care and protect provided by your policy.

Posted 10:50 AM  View Comments

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